Close more jobs from the leads you already get.
- Turn more jobs into 5-star Google reviews
- Stop forgetting to follow up with leads
- Bring back past customers and referrals on autopilot
Trusted by Home Services & Local Service Pros
Automated Review Request System
Turn completed jobs into consistent 5-star Google reviews — automatically.
HatchFlo sends review requests at the perfect time after a job is done, follows up if customers don’t respond, and helps you build social proof without awkwardly asking.
Automated Referral System
Your best leads come from happy customers — HatchFlo makes sure you never miss them.
Automatically request referrals after successful jobs, follow up with past customers, and turn one job into multiple opportunities without lifting a finger.
No chasing.
Missed Call & Smart Follow-Up System
Most businesses lose money because they miss calls or don’t follow up fast enough.
HatchFlo instantly texts back missed calls, captures leads, and continues the conversation automatically — so opportunities don’t die when you’re busy on a job.
Plug AI into your own data & over 100 integrations
Simple flow: leads in, follow-up handled, reviews and repeat jobs out.
STEP 01
Review Request System
Every completed job becomes future marketing automatically.
When a job is marked complete, HatchFlo sends a satisfaction check to the customer. If they’re happy, the system immediately requests a Google review, making it easy for them to share their experience. These reviews build trust, strengthen your online reputation, and help convert future leads — without you having to ask manually.
STEP 02
Referral System
Happy customers turn into new leads on autopilot.
After a positive experience is confirmed, HatchFlo invites customers into your referral flow. They receive simple messages encouraging them to refer friends, family, or neighbors — plus periodic reminder campaigns and promotions that bring them back for future work. This keeps your business growing through word-of-mouth without relying on memory or manual outreach.
STEP 03
Follow-Up System
No lead gets forgotten, ignored, or lost.
Every call, text, or form submission is captured instantly and placed into your pipeline. You’re notified right away, and if no one responds, HatchFlo sends internal reminders until the lead is handled. The system continues to support each stage of the job cycle with automated follow-ups, reminders, and re-engagement messages so opportunities don’t slip through the cracks.
One simple plan. No add-ons. No hidden tiers.
One simple monthly subscription — plus your usage costs for texts & calls. We keep pricing as simple as the product. You get full access to HatchFlo and all three core systems (reviews, follow-up, repeat/referrals) for one flat monthly price.
$59/month
HatchFlo Essentials
Best for: Small businesses that want reviews & referrals without complexity
Includes:
- Business phone + SMS system
- Unified inbox (calls & texts)
- Review request system
- Referral request system
- 1 user
Helps businesses collect more reviews and referrals automatically with minimal setup.
$97/month
BEST OFFER
HatchFlo Growth
Best for: Businesses missing calls and not following up properly
Includes EVERYTHING in Essentials, plus:
- Email system
- Missed call text-back
- Automated review requests
- AI-assisted review responses
- Advanced pipelines
- Up to 3 users
Captures missed leads, improves follow-up, and increases reviews automatically.
$147/month
HatchFlo Pro
Best for: Businesses that want everything automated
Includes EVERYTHING in Growth, plus:
- Full automation system
- Automated long-term follow-ups
- Smart customer journey automation
- AI chat (website + inbox)
- AI missed-call text-back
- Unlimited pipelines
- Up to 5 users
- Priority support
- Light customization requests
Runs the business communication system on autopilot so owners can focus on the work.
Lead Pipeline & Inbox
Smart Messaging & Automations
Mobile-Friendly for Field Crews
We only focus on 3 things – because that’s what moves the needle.
HatchFlo has a lot of features under the hood – but we’re not here to overwhelm you with software. We’re here to help you make more money from the leads you already have. So we focus on just three core outcomes:
Turn happy customers into 5-star Google reviews.
HatchFlo automatically checks in with your customers after a job and asks one simple question:
“Were you happy with the service you received?”
If they say YES → they get your Google review link. If they say NO → they’re sent to a private feedback form, not your public reviews.
That means:
- More 5-star reviews on your Google profile
- Unhappy customers vent privately, not on the internet
- You see exactly why someone wasn’t happy and can fix it fast
More reviews. Better reputation. Less risk of bad public reviews.
One job leads to many through referrals.
More jobs from past customers — without you having to “do marketing.”
HatchFlo doesn’t just help with new leads. It helps you make more money from the customers you already paid to acquire.
We set up simple, automated campaigns that:
- Send holiday or seasonal specials (like 10–15% off) throughout the year
- Ask happy past customers to refer friends and family
- Reward referrals with a small discount or bonus on their next job
You stay top-of-mind without having to remember to reach out.
Your customers get a friendly nudge instead of forgetting you.
More repeat work. More referrals. Same customers — just better follow-up.
New leads become booked jobs with automatic follow-up.
A system that refuses to let you forget a lead.
Most home service businesses don’t have a lead problem — they have a follow-up problem.
HatchFlo tracks every new lead and keeps pushing you or your team to respond until that lead is marked Won or Lost.
How it works:
- A new lead comes in → HatchFlo automatically adds it to your pipeline
- If nobody follows up → HatchFlo sends internal reminders
- You move the lead to Appointment Booked, Job Completed (Won), or Job Lost with one click
No more “I meant to call them back.”
No more losing jobs because the day got busy.
The system handles the follow-up pressure so you can focus on doing the actual work.
Questions you probably have.
If you’re busy in the field and not a “tech person,” this is for you.
Is this just another CRM?
No. HatchFlo is not trying to be an all-in-one everything. It’s a focused system designed around three outcomes: more reviews, better follow-up, and more repeat/referral jobs. The rest of the features are there to support those three things – nothing extra.
Do I have to set anything up myself?
No. Setup is done-for-you. After a short onboarding form, we configure your pipeline stages, review flow, follow-up messages, and repeat/referral campaigns. You log in and start using it with your team.
What if my team isn’t good with technology?
If they can move a card from one column to another and reply to a text, they can use HatchFlo. We’ve kept it deliberately simple so field crews and office staff can both use it without training for weeks.
How long until we’re live?
Most businesses are live within 2–5 business days after onboarding. We’ll let you know when your system is ready and walk you through it on a quick call if you’d like.
How do usage costs work for texts and calls?
We don’t mark up usage. You pay carrier cost for SMS and calls (usually $5–$20/month for most small businesses, depending on volume). Everything is visible and billed automatically to your card.
Do you lock me into a contract?
No. HatchFlo is month-to-month. If you ever feel like it isn’t helping you close more jobs and build a better reputation, you can cancel.