Build smart workflows in seconds with HatchFlo
Last Updated: 2025
These Terms & Conditions (“Agreement”) govern your use of HatchFlo (“the Platform”), owned and operated by HatchFlo LLC. By creating an account, accessing the Platform, or using any HatchFlo services, you agree to be bound by this Agreement.
HatchFlo provides marketing automation tools, communication systems, workflow automation, review generation, lead management features, and other business enablement solutions. The Platform is provided as a software-as-a-service (SaaS) solution.
Users must provide accurate business information for setup and compliance. You agree not to impersonate or misrepresent your identity. You are responsible for maintaining the confidentiality of your login credentials.
Usage fees, subscription fees, and SMS/email charges are billed to the payment method you authorize during onboarding. Charges continue until canceled. All payments are non-refundable unless otherwise stated in writing.
HatchFlo collects information necessary for account setup, legal compliance, and system functionality. All data is handled according to the Privacy Policy. Sensitive documents (IDs, EIN letters, etc.) are used only for verification.
You agree to submit accurate business details for text-messaging verification. HatchFlo is not responsible for delays or rejections caused by incorrect or incomplete information.
Users must comply with all local, state, and federal regulations regarding marketing, communications, and consumer outreach. HatchFlo is not responsible for legal issues arising from your business practices.
You agree not to misuse the Platform, attempt to reverse-engineer it, or engage in unlawful behavior. Violating these terms may result in suspension or termination.
HatchFlo integrates with external platforms such as Google, Meta, Stripe, and communication providers. HatchFlo is not liable for outages or issues caused by third-party services.
Your subscription grants a non-transferable license to use the Platform. HatchFlo does not transfer ownership of any software, templates, workflows, or systems.
HatchFlo is not liable for direct, indirect, incidental, or consequential damages arising from use of the Platform. Maximum liability shall not exceed the amount paid in the past 30 days.
HatchFlo strives for uptime but does not guarantee uninterrupted service. Maintenance, updates, or third-party outages may cause disruptions.
You may cancel at any time. Cancellation must be submitted through official channels. After cancellation, access remains until the end of the current billing period.
HatchFlo may suspend or terminate accounts for violations, non-payment, fraud, or misuse.
All trademarks, branding, workflows, automations, templates, and system structures remain the property of HatchFlo LLC.
HatchFlo may update these Terms at any time. Continued use of the Platform constitutes acceptance of updated terms.
These Terms are governed by the laws of the State of California.
For questions, email: support@hatchflo.com